NHTSA Complaint #11580672 — 2021 FORD EXPEDITION

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11580672
Vehicle 2021 FORD EXPEDITION
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

Vehicle caught fire on February 29, 2024, with family members inside the vehicle. The fire appeared to start under the hood on the right passenger side, which would directly correlate with the current open recall. The family had just made a trip back from a basketball game and was dropping off a passenger when smoke was noticed. Upon further inspection, there was an active fire under the hood, which soon erupted into a burst of flames, causing the vehicle to be declared a total loss. Emergency responders had to be called to the scene to alleviate the fire. The fire report depicts a vehicle malfunction as the cause of the ignition. Ford has made no efforts to contact the consumer regarding the fire and subsequent damage.

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