NHTSA Complaint #11643238 — 2017 HONDA ACCORD

The problem with the LKAS manifests in the following ways: The system unexpectedly disengages without warning, failing to provide lane-keeping assistance. Erratic steering corrections occur even when the vehicle is properly centered in the lane, causing instability. The system frequently displays error messages indicating LKAS failure, requiring manual intervention to reset or disable the feature. At times, the system does not activate as intended, even when road conditions and markings are clear and well-defined. I have attempted to troubleshoot the issue by ensuring that the vehicle’s sensors and cameras are clean and unobstructed. However, the problem persists. I have also reported the issue to a Honda dealership, but they have not been able to provide a definitive resolution. This malfunction creates a serious safety concern, as an unpredictable LKAS system can lead to unintentional lane drifting or sudden corrective actions that may startle the driver or lead to a loss of control. Given that LKAS is a key component of Honda's driver-assistance technology, I believe this issue warrants further investigation by NHTSA to determine whether it constitutes a broader defect in the 2017 Honda Accord Hybrid model. I respectfully request that NHTSA investigate this matter and determine if similar complaints have been reported. If this issue is determined to be a widespread defect, I urge NHTSA to take appropriate action, including a potential recall or mandatory software update from Honda. Thank you for your time and attention to this matter. I would appreciate any updates regarding your findings and any further steps I should take. Please feel free to contact me at the information provided above.