NHTSA Complaint #11700136 — 2017 HONDA ACCORD

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11700136
Vehicle 2017 HONDA ACCORD
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

This is an ongoing problem - -- On startup, the vehicle reports 4 system warnings that shut off the cruise control and ABS brakes as well as the other safety systems. This is an intermittent problem. -- The dealer states that the camera is dead and wants $2,500 to replace and calibrate it. This is a common response from dealers I see in all the forums. -- I have found a work-around that is not documented in forums yet. -- If we keep our foot on the brake until after the electronics start sequence finishes, no errors EVERY TIME -- If we take our foot off the brake when the car starts, but before the electronics finish, we get errors every time. This is a dangerous, high-frequency, extremely expensive problem if we follow the dealers suggestions. I do not know what the root cause is, but I know it is not a $2,500 problem. And, I am very concerned about the people driving without the safety features due to the excessive and unnecessary cost.

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Recent Complaints for the 2017 HONDA ACCORD

#11718974 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The multifunction ADAS camera module failed due to "Internal Error" at only 9 years old. This means that critical saf...
#11718974 LANE DEPARTURE: ASSIST The multifunction ADAS camera module failed due to "Internal Error" at only 9 years old. This means that critical saf...
#11718644 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The camera failed on the car rendering all the safety features inoperable. The camera cost almost $2000 making it an ...
#11718644 FORWARD COLLISION AVOIDANCE: WARNINGS The camera failed on the car rendering all the safety features inoperable. The camera cost almost $2000 making it an ...
#11718644 LANE DEPARTURE: WARNING The camera failed on the car rendering all the safety features inoperable. The camera cost almost $2000 making it an ...
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