NHTSA Complaint #11642546 — 2025 FORD EXPLORER

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11642546
Vehicle	2025 FORD EXPLORER
Component	ELECTRICAL SYSTEM
Date of Incident	December 23, 2024
Date Filed	February 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The system control display (radio screen) and the digital instrument cluster reboot (screens go black) approximately every 10-minutes while driving. During the screen going black, driver is unaware of speed, condition of vehicle. It is unknown if safety features such are active during these periods. The vehicle has been at dealer since January 2nd, 2025. Today in Feb 13, 2025 Dealer is working with Ford engineering, and they determined the main computer module needed replacing. No other issues were detected prior to the issue identified.

Related Complaints for the 2025 FORD EXPLORER

Other ELECTRICAL SYSTEM Complaints

#11717439 — February 11, 2026 — I am writing to formally report a series of catastrophic and life-threatening mechanical and electronic failures in m...

#11715207 — February 3, 2026 — Ever since I bought that vehicle, it's had system malfunctions. I received three letters directly from Ford explainin...

#11709936 — January 9, 2026 — First, we took this vehicle to a dealer because the rear window buttons were not working. They wouldn't roll down. ...

#11703494 — December 6, 2025 — My vehicle originally showed more than 10 open safety recalls in the FordPass app and at the servicing dealer. I save...

#11699522 — November 15, 2025 — “I rented vehicle VIN [XXX] from Budget Rental Car in Panama City Beach, FL (Reservation #XXX, Rental Agreement XXX)...

Recent Complaints for the 2025 FORD EXPLORER

#11717439 — ENGINE — February 11, 2026 — I am writing to formally report a series of catastrophic and life-threatening mechanical and electronic failures in m...

#11717439 — SERVICE BRAKES — February 11, 2026 — I am writing to formally report a series of catastrophic and life-threatening mechanical and electronic failures in m...

#11716635 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — February 9, 2026 — The vehicle failed the inspection related to Recall 25C42. Since owning the vehicle, I have experienced repeated inte...

#11716635 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 9, 2026 — The vehicle failed the inspection related to Recall 25C42. Since owning the vehicle, I have experienced repeated inte...

#11716635 — UNKNOWN OR OTHER — February 9, 2026 — The vehicle failed the inspection related to Recall 25C42. Since owning the vehicle, I have experienced repeated inte...