NHTSA Complaint #11642016 — 2017 VOLKSWAGEN BEETLE

The contact owns a 2017 Volkswagen Beetle. The contact stated that the air bag warning light was blinking. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called two other local dealers: KarMART Maui—Kahului (411 Huku Lii Pl, Kihei, HI 96753), and Tony Volkswagen (94-1299 Ka Uka Blvd, Waipahu, HI 96797). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer offered to assist with shipping, but the shipper declined to ship the vehicle with a recall and the warning light being illuminated. The failure mileage was approximately 43,800. Parts distribution disconnect.