NHTSA Complaint #11638246 — 2017 VOLKSWAGEN BEETLE

The contact owns a 2017 Volkswagen Beetle. The contact stated that upon attempting to open the trunk, the trunk failed to open. No warning light was illuminated. The vehicle was taken to a local dealer, where the vehicle was inspected, and the contact was informed that the VIN was not under recall for the failure. The contact was informed that the emergency trunk release might be the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000. The VIN was not available.