NHTSA Complaint #11641977 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated while driving approximately 45 MPH, the vehicle started to vibrate and shake while depressing the accelerator pedal. The shaking of the vehicle forced the contact to pull over. The contact stated that the check engine warning light illuminated and was flashing. The contact drove the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that there was coolant intrusion in cylinder #2, and that the engine block was cracked near cylinder #2. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 57,000.