NHTSA Complaint #11641965 — 2019 CHEVROLET SUBURBAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11641965
Vehicle 2019 CHEVROLET SUBURBAN
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Our transmission when out while driving at high speed down the road, which could have caused a serious accident. There was no warning light to alert the driver before this incident occurred. We had to pull over and have our car towed - and it was dangerous to be along side of the road. We had to pay over $4000.00 to have our transmission replaced and the mechanic, who is an independent dealer, said "in his opinion, the transmission problem was caused by the defective GM automatic 8-speed transmission". We have a detailed bill of all work completed by our independent transmission dealer - dated Feb 2025.

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