NHTSA Complaint #11641452 — 2020 FORD EXPLORER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11641452 |
| Vehicle | 2020 FORD EXPLORER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 78,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the interior sunroof shade cloth sagged down causing an obstruction of the rear window for the driver. The contact stated that the failure was due to a failed clip to the sunroof panel roller. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 78,000.
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