NHTSA Complaint #11608742 — 2020 FORD EXPLORER
STRUCTURE issue reported to NHTSA
Complaint Details
| ODI Number | 11608742 |
| Vehicle | 2020 FORD EXPLORER |
| Component | STRUCTURE |
| Date of Incident | |
| Date Filed | |
| Mileage | 66,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
The contact owns a 2020 Ford Explorer. The contact stated that while driving approximately 30 MPH, the interior panoramic sunshade cover detached from the interior roof headliner and fell inside the cabin of the vehicle. The vehicle was taken to the local dealer who determined that the sunshade cover needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 66,000.
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