NHTSA Complaint #11641284 β 2015 CHEVROLET SILVERADO 1500
SERVICE BRAKES issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11641284 |
| Vehicle | 2015 CHEVROLET SILVERADO 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
I received the recall notice and then the special warranty notice, fall of 2019. I took my vehicle, which was experiencing the braking issues described in both notices, to Nereson Automotive in Detroit Lakes, MN. I did call ahead & had an appointment and informed them of the letters and the problems both on the phone and in person when dropping the vehicle off for repairs. After they called me and told me they made all the repairs and had the vehicle in good working order again, I picked up my 2015 Chevy Silverado High Country (approximately 107,000 miles) and while still on the lot I experienced the same braking issues. At that point I just figured it was something that I would have to deal with. After almost 5 years of dealing with the intermittent annoyance, I started doing some research on how to fix it myself and came across a mechanics instruction on how the recall and special warranty was supposed to be performed. I called them back and scheduled another appointment pointing out they were supposed to replace the vacuum pump in 2019 and I informed them (Ty) the radio and DIC on my truck would randomly change menus and stations and wanted them to reflash the computer system (which they did not do, and also charged me over $150 for a bogus diagnostic fee afterward). After I dropped my truck off for repair (again) (approximately 158,000 miles) I received a call and they said the special warranty is expired because I was approximately 8,000 miles over the extension. I informed them I had brought them the truck in 2019 to have the issue fixed and they did not fix it under warranty at that point. They said there was nothing they could do to help fix this important SAFETY RECALL. Now, I have complete brake assist failure and a dealer that seems to be ignoring the recalls and cutting corners. I called GM Customer Service and they said I have to work it out with the independently owned dealer. I called back yesterday (XXX) and they still refuse to fix the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Related Complaints for the 2015 CHEVROLET SILVERADO 1500
Other SERVICE BRAKES Complaints
#11716436
Driving the truck, a nut fell against my foot. I pulled over and looked underneath to where this Nut could have come ...
#11710960
Brake pedal bolt came loose and fell off. Brake pedal was difficult to use. There was a recall for this issue on 2015...
#11705700
I am the original owner of a 2015 chevrolet silverado 1500. The vehicle's brake vacuum pump has failed, resulting in ...
#11697138
I pulled into a parking lot, and into a parking spot. I put the truck in reverse to back up and straighten the truck...
#11691089
Vacuum pump for brakes . My brake pedal get hard
Recent Complaints for the 2015 CHEVROLET SILVERADO 1500
#11717084
UNKNOWN OR OTHER
In Michigan- stopped for lunch - used remote start as always when itβs cold. Came out and got back on the road and a...
#11716322
ELECTRICAL SYSTEM
The failure occurred in the rear sliding window defroster electrical system, specifically at the left-side electrical...
#11716309
ENGINE
2015 Chevrolet Silverado complete engine failure. At 143,000 miles the engine failed because of the displacement on d...
#11715552
ELECTRICAL SYSTEM
Vehicle has electrical issues with headlamps flickering and power steering loss (which is electronic) at lower speeds...
#11715552
STEERING
Vehicle has electrical issues with headlamps flickering and power steering loss (which is electronic) at lower speeds...