NHTSA Complaint #11705700 β 2015 CHEVROLET SILVERADO 1500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11705700 |
| Vehicle | 2015 CHEVROLET SILVERADO 1500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
I am the original owner of a 2015 chevrolet silverado 1500. The vehicle's brake vacuum pump has failed, resulting in a sudden, significant loss of power braking assist. This requires excessive pedal force to stop the vehicle, creating an immediate safety hazard and increasing the risk of a crash. General Motors previously issued special coverage adjustment N192210240 ( or N182202780 ) to address this specific component failure, extending warranty coverage to 10 years or 150,000 miles. I never received notification of this coverage or the potential safety defect. The dealership has confirmed the vacuum pump failure but denied coverage because the 10- year window has recently expired. I contacted GM Corporate on 12/16/2025 and 12/17/ 2025 they declined GoodWill Assistance. I believe it is unreasonable to deny coverage for a know safety defect on a vehicle owned by the original purchaser who was never properly notified of the extension on N182202780.
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