NHTSA Complaint #11641215 — 2021 RAM PROMASTER

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11641215
Vehicle 2021 RAM PROMASTER
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Tire size LT225/75R16. Tires are OEM on 2021 Ram Promaster 3500 - Purchased New in February 2022. Vehicle has 24,500 miles and tires are regularly rotated. Presure check of tires showed tires were at proper inflation for vehicle. TPMS did not issue a warning, because tire never lost pressure. On February 6, 2024 when driving southbound by mile marker 250 on Interstate 75 in Florida, the steering wheel started feeling funny like I was driving on a really rough road. When I looked out my rear camera, it appeared that tire tread scraps were coming from my vehicle. After slowing down to the breakdown lane, I inspected all four tires and found that tread had separated from the middle of the drivers side rear tire. I was able to slowly make my way to a nearby rest area, when I got help changing the tire out to the spare. The tread separated and caused the van to be unstable. The flying tread pieces were a danger to other vehicles on the road. If I had continued driving, the tire could have exploded causing damage to my van and to other vehicles on the road. Called dealer and was told these tires only have a 90 warranty.

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