NHTSA Complaint #11641162 — 2019 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11641162
Vehicle	2019 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	February 1, 2025
Date Filed	February 6, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

My SVC4wheel is unavailable temporarily service needed is on been on since I got jeep recently I was thrown into a ditch and wasn't able to control the jeep due to no 4 wheel drive but my stability control is tied to that. And I believe it is part of the recent ptu recall jeep just had from 2017-2019 jeep Cherokee. I have exact same issue. My jeep acts like it wants to always stall which is part of the recent recall lose of power to the power transfer unit b could become damage band stall . My jeep has exactly same issues as that recall and I was out in a ditch due to lack of power to put it in 4 wheel drive.

Related Complaints for the 2019 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11719473 — February 20, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...

#11719125 — February 19, 2026 — The power transfer unit in my Jeep Cherokee 2019 Latitude failed and required a replacement, at significant cost (ove...

#11718768 — February 18, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that the 4WD feature failed to operate with the “Service 4W...

#11718795 — February 18, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clu...

#11718849 — February 18, 2026 — See attached document for complaint.

Recent Complaints for the 2019 JEEP CHEROKEE

#11719313 — ENGINE — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — UNKNOWN OR OTHER — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — VEHICLE SPEED CONTROL — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719121 — ELECTRICAL SYSTEM — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...

#11719121 — ENGINE — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...