NHTSA Complaint #11639912 — 2019 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11639912
Vehicle	2019 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	January 31, 2025
Date Filed	January 31, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Had to have the PTU replaced in May of 2023 due to the sv 4wd light that came on. Now fast forward to January of 2025 I needed to replace the rear differential. Also new tires once again! Correlation? Who knows. I keep hearing from dealerships I’ve dealt with this is a common issue for the 2019 Jeep Cherokees. I’m hoping enough customers put in complaints so we can get compensated. It makes me want to tell everyone to avoid purchasing Jeeps. ( At least 2019) This has been expensive and frustrating and worrisome about my family and I safety. I do have pictures upon request from the dealership(s) that have worked on my vehicle.

Related Complaints for the 2019 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11719473 — February 20, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Se...

#11719125 — February 19, 2026 — The power transfer unit in my Jeep Cherokee 2019 Latitude failed and required a replacement, at significant cost (ove...

#11718768 — February 18, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that the 4WD feature failed to operate with the “Service 4W...

#11718795 — February 18, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was a clu...

#11718849 — February 18, 2026 — See attached document for complaint.

Recent Complaints for the 2019 JEEP CHEROKEE

#11719313 — ENGINE — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — UNKNOWN OR OTHER — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719313 — VEHICLE SPEED CONTROL — February 20, 2026 — My svc 4wd light came on in November of 2024. Took it to the dealer same month, they said my ptu failed and they coul...

#11719121 — ELECTRICAL SYSTEM — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...

#11719121 — ENGINE — February 19, 2026 — The contact owns a 2019 Jeep Cherokee. The contact stated that while driving 70 MPH, the transmission unexpectedly do...