NHTSA Complaint #11639600 — 2017 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11639600
Vehicle 2017 JEEP CHEROKEE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

While driving less than 5 MPH in a school parking lot, the vehicle went over a speed bump and the "Service 4WD" light came on. This occurred in November of 2024. It was intermittent at first and then stayed on. At times, note some transient loss of power after this occurred while driving on freeway or on city streets. Took to the Jeep dealer to be evaluated. The vehicle was diagnosed with power transfer unit failure. The vehicle was not repaired because of the significant cost and the vehicle was not under recall. Was going to take to a local transmission repair shop and noted the recall instead that just came through on the vehicle. Have not had a recall before and was unsure if reporting this was required or not.

Related Complaints for the 2017 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718527 The contact owns a 2017 Jeep Cherokee. The contact stated that after stopping at a stop sign, the vehicle failed to a...
#11718315 I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11717525 Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...
#11717095 The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4WD warning...
#11715618 PTU failure occurred in May of 2025. This was verified by the Jeep dealer. Vehicle rolled downhill into traffic and t...

Recent Complaints for the 2017 JEEP CHEROKEE

#11718208 UNKNOWN OR OTHER To Whom It May Concern, I am filing a safety complaint regarding my 2017 Jeep that is currently under recall for the...
#11718315 UNKNOWN OR OTHER I have had several different warning lights come on. 1. 4WD System Unavailable Service Required 2. 4WD Overheated Te...
#11717525 UNKNOWN OR OTHER Car has been broken down since May 2025. My car started jerking forcefully with my child in the car. Brought it in to...
#11714144 UNKNOWN OR OTHER Shifter module problems.. the car jerks hard between shifts. The car reversing on it own and wont stop. Warning lig...
#11711185 ENGINE Tacoma Dodge Chrysler Jeep Ram at address: 4101 S Tacoma Way, Tacoma WA 98409 The service provider (Andrew) has sai...
Check any vehicle history by VIN - Free vehicle history report