NHTSA Complaint #11639337 — 2020 LEXUS RX

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11639337
Vehicle	2020 LEXUS RX
Component	UNKNOWN OR OTHER
Date of Incident	January 25, 2025
Date Filed	January 29, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER WILL BE DOING TO DEALERSHIP TO LOOK AT SINCE IT COSTS $2000 TO FIX AND I HAVE A $1000 DEDUCTIBLE :( :( NO WARNING JUST SOUNDED LIKE A BOMB OR GUNSHOT GOING OFF. MY HUSBAND HAS HAD RINGING IN THE EARS SINCE IT WAS SO LOAD AND RIGHT ABOVE HIS HEAD!!!!

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