NHTSA Complaint #11504422 — 2020 LEXUS RX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11504422
Vehicle	2020 LEXUS RX
Component	UNKNOWN OR OTHER
Date of Incident	January 30, 2023
Date Filed	January 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

2020 LEXUS RX350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THERE IS WATER INTRUSION INTO THE FLOOR PASSENGER FLOOR AREA OF THE VEHICLE.THE DEALERSHIP INDICATED REPAIR WORK REQUIRED WAS DUE TO AN EXTERNAL INFLUENCE AND INSECT(SPIDER) FORMING A NEST IN THE AIR CONDITIONING CONDENSATION DRAIN LINE.

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