NHTSA Complaint #11618515 — 2020 LEXUS RX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11618515
Vehicle	2020 LEXUS RX
Component	UNKNOWN OR OTHER
Date of Incident	September 10, 2022
Date Filed	October 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The low fuel gauge does not come on until there is only 18 miles left. I brought my auto into the Lexus dealer in Fall 2022 because up until that point the low mileage gauge came on around 40 miles. I was told that the low fuel gauge changes from year to year. Really! It is dangerously to find a gas station with only 18 miles. This makes no sense to me. I have been driving the same model Lexus for 6 years and prior to this the low fuel gauge came on around 40 miles. The Lexus manual says that the gas tank is 19.2 gallons but when I fill up the tank when it says 18 miles are left, I only can add 15.5 gallons. I just heard a similar complaint with the new Highlanders.

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