NHTSA Complaint #11639031 — 2023 HYUNDAI PALISADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11639031
Vehicle	2023 HYUNDAI PALISADE
Component	ENGINE
Date of Incident	January 28, 2025
Date Filed	January 28, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

In Snow Mode, I was at a complete stop and then pushed on the gas pedal to go, the car did not accelerate. I pumped the pedal, still nothing. The car moved slowly like it was in neutral, but would not accelerate. I was trying to turn left at an intersection, it was very scary. I could have gotten rear ended or T-boned. The car finally moved when I changed the driving mode to Smart Mode. The exact scenario has happened several times to me and my husband when driving in snow mode. It happens from a full stop.

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