NHTSA Complaint #11713199 — 2023 HYUNDAI PALISADE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11713199
Vehicle 2023 HYUNDAI PALISADE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The vehicle engine shuts off out of nowhere, unable to change/switch between gears for 2-3 minutes after stopping at a red light, stop sign, or during heavy traffic, with no activation of the Idle-stop-system before the incident. During the incident, the vehicle's steering was not able to turn. I have to keep my foot on the brake pedal for a while. After the second incident, I managed to drive the vehicle carefully and slowly to the dealership, but I was told there was no problem with the vehicle. So, I requested to take a drive with a mechanic, and the engine shut off in the middle of the street while slowing down for the third time. The dashboard reads "Auto stop is off." Shift to P or N and start engine manually. vehicle still at the dealership for 5 days.

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