NHTSA Complaint #11715580 — 2023 HYUNDAI PALISADE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11715580
Vehicle 2023 HYUNDAI PALISADE
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Hyundai issued recall 292 "A VEHICLES THAT FAILS TO COMPLY WITH THIS STANDARD MIGHT HAVE INCREASED RISK OF INJURY TO THIRD ROW OCCUPANTS DURING CERTAIN CRASHES INCLUDING A ROLLOVER." on January 22, 2026. As of the time of this filing, February 4, 2026, there is no remedy available. The Palisaid I own is impacted and we are unable to safely use the vehicle as intended for 3 of the 7 vehicle seats. I have contacted Hyundai Corporate and was assigned a case manager; as of February 3, 2026, his response was "I completely understand that one of your primary reasons for purchasing this vehicle was to accommodate your family using the third-row seating, and I truly apologize on behalf of HMA for the inconvenience this situation has caused. At this time, because the vehicle remains operational, we are unfortunately unable to offer compensation or an alternate vehicle until an official remedy becomes available. Please know that we recognize how frustrating this experience can be, and we appreciate your patience while we await further updates." I do not consider the vehicle "operational" when occupants of the seats may be more injured during a crash.

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