NHTSA Complaint #11638957 — 2017 JEEP GRAND CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11638957
Vehicle	2017 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	January 7, 2025
Date Filed	January 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

Transmission failed. Stuck in drive while on busy road, could not put vehicle in park or neutral and could not turn vehicle off. Drove very slowly to dealership because no one would tow without being able to turn it off and stuck in drive. Dealership did diagnostic and decided transmission needed replaced. Safety of other drivers were put at risk because car could not be taken out of drive and could not be shut off. No warning lamps, no messages prior to failure. Message came on to place vehicle in park to reset after trouble started but nothing worked at that time. Would not go into neutral or park. The emergency brake had to be used to keep car from moving forward. I recently had transmission replaced (1/24/2025) and now have a check engine light on with a code reads P1DCA Park Sensor Circuit Open

Related Complaints for the 2017 JEEP GRAND CHEROKEE

Other POWER TRAIN Complaints

#11711061 — January 15, 2026 — There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i h...

#11709547 — January 7, 2026 — I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates ...

#11707626 — December 29, 2025 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 MPH, the vehic...

#11701429 — November 25, 2025 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while accelerating from a complete stop at a sto...

#11697742 — November 5, 2025 — Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’...

Recent Complaints for the 2017 JEEP GRAND CHEROKEE

#11718217 — UNKNOWN OR OTHER — February 16, 2026 — THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHR...

#11713705 — ENGINE — January 27, 2026 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check...

#11711710 — ELECTRICAL SYSTEM — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711710 — SEATS — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...

#11711710 — UNKNOWN OR OTHER — January 18, 2026 — It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as...