NHTSA Complaint #11707626 — 2017 JEEP GRAND CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11707626
Vehicle	2017 JEEP GRAND CHEROKEE
Component	POWER TRAIN
Date of Incident	December 28, 2025
Date Filed	December 29, 2025
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 MPH, the vehicle made an abnormal sound and was stuck in first gear. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that an unknown internal transmission part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

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Other POWER TRAIN Complaints

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#11701429 — November 25, 2025 — The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while accelerating from a complete stop at a sto...

#11697742 — November 5, 2025 — Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’...

#11693218 — October 13, 2025 — While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.

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