NHTSA Complaint #11638776 — 2023 CHEVROLET EQUINOX

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11638776
Vehicle 2023 CHEVROLET EQUINOX
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

Unable to respond to text messages verbally whenever you get a text. Initially the driver could accept and reply thru the radio if so desired but now this function does not work as before. Both the dealer and Chevrolet have not resolved the issue. Three case numbers have been assigned (9-14405693026, 9-14415635001, & 9-1445732776) without resolving the issue. The vehicle is well within warranty mileage. There is no safe way to safely respond to a text.

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