NHTSA Complaint #11717726 — 2023 CHEVROLET EQUINOX

Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.