2023 CHEVROLET EQUINOX — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

102

Owner Complaints

5 Crashes

3

Recalls

ACTIVE RECALL

19

Service Bulletins

0

Investigations

Overview of the 2023 CHEVROLET EQUINOX

The 2023 CHEVROLET EQUINOX has received a total of 102 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with CHILD SEAT:VEHICLE LATCH ANCHOR, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, SEATS. 19 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Fuelpropulsion System (28 complaints), Service Brakes (14 complaints), and Unknown Or Other (14 complaints).

Recalls for the 2023 CHEVROLET EQUINOX

NHTSA has recorded 3 recalls for the 2023 CHEVROLET EQUINOX, potentially affecting up to 675,091 vehicles.

Recall 23V339000 — CHILD SEAT:VEHICLE LATCH ANCHOR

| 668,187 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child...

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were...

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Recall 22V929000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

| 9 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.

Consequence: In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.

Remedy: Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222388911.

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Recall 22V724000 — SEATS

| 6,895 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.

Consequence: A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.

Remedy: Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782....

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Owner Complaints for the 2023 CHEVROLET EQUINOX

102 complaints have been filed with NHTSA for the 2023 CHEVROLET EQUINOX. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719731 | ELECTRICAL SYSTEM | | N/A miles
I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum pa multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways.
#11719731 | UNKNOWN OR OTHER | | N/A miles
I can be driving at speeds up to 40 -60mph. The car will just shut down on high way, putting not only myself but children at risk of a crash. The car will start reduced power engine, and the engine will start to stall and completely shut down. I have taken it to nick chevy in tarentum pa multiple times regarding this issue. They state software issue. But every so many months it does it again. Putting my life and children life in danger for just stopping on major highways.
#11717726 | FUEL/PROPULSION SYSTEM | | N/A miles
Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.
#11717726 | UNKNOWN OR OTHER | | N/A miles
Within the past two months, I have experienced multiple significant mechanical failures that raise serious concerns about the reliability and safety of this vehicle. First, the air conditioning compressor failed at approximately 55,000 miles. This was an unexpected and costly repair for a vehicle that is only two years old and has been properly maintained. Shortly thereafter, the fuel pump failed. I became aware there was a recall related to the fuel system; however, when the dealership ran my VIN, it did not populate under the recall campaign. Despite this, the component still failed. Now, I am experiencing continued stalling and drivability issues, particularly when coming to a stop or when the automatic start/stop system engages at traffic lights. Based on the symptoms, I believe the secondary fuel pump may also be malfunctioning. A vehicle stalling in traffic creates a clear safety hazard. I rely on this vehicle daily, and repeated fuel system failures at this mileage are unacceptable. I am requesting the following: A full diagnostic review of the fuel system under manufacturer oversight Consideration for coverage or reimbursement of recent repairs Investigation into whether my vehicle should have been included in the applicable recall Assurance that this vehicle is safe to operate I have maintained this vehicle appropriately and did not expect major component failures at 55,000 miles. I am extremely concerned about both reliability and safety moving forward. Please advise on next steps and how Chevrolet intends to address this matter.
#11697956 | FUEL/PROPULSION SYSTEM | | N/A miles
High capacity fuel pump stopped working while going up a hill. Lost all driving power on freeway and was unable to accelerate any more. Luckily there was a pull off on the freeway or I would have been on a blind turn with cars going 70mph. Had to have pump replaced at a local shop as there was no recall for 2023. 2021 and 2022 have the recall for this specific component.

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Safety Rating for the 2023 CHEVROLET EQUINOX

The 2023 CHEVROLET EQUINOX received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2023 CHEVROLET EQUINOX

General Motors, LLC has issued 19 technical service bulletins (TSBs) for the 2023 CHEVROLET EQUINOX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

25-NA-079 — ELECTRICAL SYSTEM

Some customers may comment on the left and right air outlet temperatures varying from side to side while on the same temperature setting.

25-NA-079 — UNKNOWN OR OTHER

Some customers may comment on the left and right air outlet temperatures varying from side to side while on the same temperature setting.

N242450160-01 — FUEL/PROPULSION SYSTEM

Service Update - Certain Vehicles may have a condition where the high pressure fuel pump is potentially inoperative. Dealers are to replace the high pressure fuel pump and fuel pump feed pipe.

PIP6003B — ENGINE

This Preliminary information communicates a known concern with the high pressure fuel pump and potential injector contamination

PIP6003A — ENGINE

This Preliminary information communicates a known concern with the high pressure fuel pump and potential injector contamination

PIP5927B — ENGINE

This Preliminary information communicates the possibility of reduced power with dtc P0237 and/or p0299 due to damaged Charge Air Inlet Pipe connection at Turbocharger.

PIP6003 — ENGINE

This Preliminary information communicates a known concern with the high pressure fuel pump and potential injector contamination

PIC6486G — UNKNOWN OR OTHER

This Preliminary information communicates the part ordering restriction of the 6.2L L87 engine.

PIP5927A — ENGINE

This Preliminary information communicates the possibility of reduced power with dtc P0237 and/or p0299 due to damaged Charge Air Inlet Pipe connection at Turbocharger

PIP5964A — ELECTRICAL SYSTEM

This Preliminary information communicates a vehicle may come to the dealer with a complaint of no start, stalling, rough idle, no acceleration, loss of power, erratic shifting, fuel gauge inoperative, MIL illuminated with various codes stored. Technicians are directed to replace the K111FPDCM if any of these conditions can be...

Showing 10 of 19 technical service bulletins.

NHTSA Investigations for the 2023 CHEVROLET EQUINOX

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET EQUINOX

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Other CHEVROLET Models

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