2020 CHEVROLET EQUINOX — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

417

Owner Complaints

35 Crashes 9 Fires 1 Death

4

Recalls

ACTIVE RECALL

58

Service Bulletins

0

Investigations

Overview of the 2020 CHEVROLET EQUINOX

The 2020 CHEVROLET EQUINOX has received a total of 417 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with CHILD SEAT:VEHICLE LATCH ANCHOR, POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER. 58 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Service Brakes (80 complaints), Engine (69 complaints), and Fuelpropulsion System (45 complaints).

Recalls for the 2020 CHEVROLET EQUINOX

NHTSA has recorded 4 recalls for the 2020 CHEVROLET EQUINOX, potentially affecting up to 862,759 vehicles.

Recall 23V339000 — CHILD SEAT:VEHICLE LATCH ANCHOR

| 668,187 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child...

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were...

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Recall 20V668000 — POWER TRAIN:AUTOMATIC TRANSMISSION

| 194,105 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service...

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Recall 19V704000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 166 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

Consequence: Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The recall began October 29, 2019. Owners may contact Chevrolet customer service at...

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Recall 19V667000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 301 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Equinox all-wheel drive vehicles. The fuel tanks may have been manufactured with an improperly sealed seam, possibly allowing fuel to leak along the seam near the fuel inlet.

Consequence: A fuel leak in the presence of the ignition source can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 24, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192271870.

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Owner Complaints for the 2020 CHEVROLET EQUINOX

417 complaints have been filed with NHTSA for the 2020 CHEVROLET EQUINOX. Below is a breakdown by vehicle component.

Service Brakes
Complaints: 80 8 Crashes 2 Fires 5 Injuries
Engine
Complaints: 69 3 Crashes 2 Fires 1 Injury
Fuelpropulsion System
Complaints: 45 1 Crash
Unknown Or Other
Complaints: 36 1 Crash 1 Fire 1 Injury
Electrical System
Complaints: 33 1 Crash
Power Train
Complaints: 32 3 Crashes
Vehicle Speed Control
Complaints: 12 1 Crash
Suspension
Complaints: 10
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 9 2 Crashes 1 Fire 1 Injury
Steering
Complaints: 9 1 Crash
Air Bags
Complaints: 7 6 Crashes 7 Injuries
Wheels
Complaints: 7 1 Crash 1 Fire
Electronic Stability Control Esc
Complaints: 5
Engine And Engine Cooling
Complaints: 5
Exterior Lighting
Complaints: 5
Structurebody
Complaints: 5 2 Crashes 1 Fire 2 Injuries
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 4
Fuel System Gasoline
Complaints: 4
Seat Belts
Complaints: 3 2 Crashes 1 Injury 1 Death
Service Brakes Hydraulic
Complaints: 3
Service Brakes Hydraulicpower Assistvacuum
Complaints: 3
Chest Clip Buckle Harness
Complaints: 2
Engine And Engine Coolingenginecrankcamshaft Position Sensor
Complaints: 2
Forward Collision Avoidance Warnings
Complaints: 2 1 Crash 1 Fire
Lane Departure Blind Spot Detection
Complaints: 2
Back Over Prevention Sensing System Camera
Complaints: 1
Back Over Prevention Warnings
Complaints: 1
Back Over Preventionwarningsexternalpedestrian Alert
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical Systemadasdriver Monitoringsoftware
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
Complaints: 1
Equipmentelectricalinfotainment
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Exterior Lightingturn Signal
Complaints: 1
Forward Collision Avoidance
Complaints: 1 1 Crash 1 Injury
Lane Departure Assist
Complaints: 1
Lane Departure Warning
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Latcheslockslinkagesdoorslock
Complaints: 1
Parking Brake
Complaints: 1
Seats
Complaints: 1
Service Brakes Hydraulicpower Assistvacuumhoses Linespiping And Fittings
Complaints: 1
Steeringelectric Power Assist System
Complaints: 1 1 Crash
Steeringhydraulic Power Assist System
Complaints: 1
Tires
Complaints: 1
Traction Control System
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemcompressor
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1

Most Recent Complaints

#11719414 | ENGINE | | N/A miles
I bought the equinox with 30,000 miles on it. It's at 67,000 now and I maintain the vehicle regularly. So why have I replaced the throttle body already because it gets dirty fast? And now I'm getting a check engine light for P2099 TurboCharger Underboost. When the vehicle is not old it's 5 years old, hasn't been driven hard. So why are you using a crap 1.5L engine with a turbo that is notorious for these issues??? And what's worse the engineering is horse s$*t, because the air inlet hose is only one time use. But the part is underneath it where you can't reach. Why has this not been recalled yet????????? It's not but a scam to make you take it to a dealership. I'll continue to write complaints this is not right. And I'll never buy one again.
#11718839 | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | | N/A miles
See attached document for complaint.
See attached document for complaint.
#11718839 | EQUIPMENT:ELECTRICAL:INFOTAINMENT | | N/A miles
See attached document for complaint.
#11717644 | POWER TRAIN | | N/A miles
I keep loosing power and get the message "Engine Power Reduced" and the car stops while driving down the road, sometimes it just stutters and won't maintain speed without the warning. I've had 2 shops check it out and can't find anything wrong. This vehicle has had all required maintenance done by the dealer since it was new.

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Safety Rating for the 2020 CHEVROLET EQUINOX

The 2020 CHEVROLET EQUINOX received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 CHEVROLET EQUINOX

General Motors, LLC has issued 58 technical service bulletins (TSBs) for the 2020 CHEVROLET EQUINOX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

23-NA-021 — ENGINE

This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.

24-NA-054 — STEERING

This service bulletin provides information on No Heated Seats or Heated Steering Wheel During Remote Start.

18-NA-176 — BACK OVER PREVENTION: SENSING SYSTEM: RADAR

This technical bulletin provides a procedure to add reflective butyl tape to the rear driver's side module to correct the radar reflection being detected and triggering the false alerts.

19-NA-181 — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This service bulletin provides a procedure to locate and repair the engine wiring harness to correct customer concerns of multiple electrical issues.

17-NA-106 — VEHICLE SPEED CONTROL

This technical bulletin provides repair information to correct a customer concern of an interior boom noise heard while driving low speeds in high gear.

N222372590-02 — ENGINE AND ENGINE COOLING

Service Update. Certain vehicles may have a condition in which ice or sludge can accumulate in the Charge Air Cooler (CAC) or Closed Crankcase Ventilation (CCV) system when driving in extremely cold weather conditions (-18°C (0°F) or less).

PIP5651G — STRUCTURE

This Preliminary information communicates the possibility of the charge air cooler pipe connection becoming disconnected from the throttle body causing a reduced power issue and one or more of the following trouble codes P0172, P0299, P0101, P0506, P1101.

21-NA-041 — POWER TRAIN

This technical bulletin provides a procedure to fill the clutch with fluid by driving the vehicle and checking the fluid level.

18-NA-020 — STRUCTURE

This technical bulletin provides a procedure to replace the charge air cooler due to moisture getting inside of it and causing a malfunction indicator lamp illuminated with DTC P0300 and/or P0299/P2227.

PIT5696F — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

This preliminary information discusses potential for a code C0010.5A to store in the brake controller which appears to be setting falsely or is induced by the customer.

Showing 10 of 58 technical service bulletins.

NHTSA Investigations for the 2020 CHEVROLET EQUINOX

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET EQUINOX

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