NHTSA Complaint #11637440 — 2017 CHEVROLET EQUINOX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11637440
Vehicle 2017 CHEVROLET EQUINOX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

When I was exiting the expressway, my car suddenly stopped without any warning. I managed to restart it, but after driving just a few feet, it stalled again. I was able to restart it once more, but this time I could hear a knocking noise coming from the engine. I initially thought it couldn't need oil since I had an oil change just the previous week. I drove to a nearby gas station to check the oil level, and although the oil gauge indicated 91%, I found there was no oil in the engine. I added two quarts to get a few blocks to my destination. However, I soon noticed oil leaking out. I decided to have my car towed to a Chevy dealership, where I was informed that I had a blown rear main seal caused by a faulty PCV system. I was told that this situation was dangerous, especially since it occurred on the expressway. The repair cost over $3,000. I contacted GM to see if they could assist me with cost but was told only after I got the issue fixed they wouldsee what they could do. I've also noticed that many other 2017 Chevy Equinox owners have reported similar problems online. Could you please look into this?

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