NHTSA Complaint #11636076 — 2011 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11636076
Vehicle	2011 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	August 25, 2024
Date Filed	January 15, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Back up camera. when back up is engaged, picture on backup monitor is reversed, left becomes right and and right becomes left. This happened ab out two months ago and will happen every time shift is placed in reverse. This is a safety issue and particularly for my wife because she always depends on the back up camera. Yesterday I inquired with my local Ford Dealer, but they informed me that there is no recall by Ford for my model (They told me that there is one for the 2023 year and up for failing back up camera, but this even worse, because when the camera fails, it's known right away that you have to depend on the side and review mirrors. Please advise

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Recent Complaints for the 2011 FORD EXPLORER

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