NHTSA Complaint #11635972 — 2020 GMC TERRAIN

The contact owns a 2020 GMC Terrain. The contact stated while driving 20 MPH, while attempting to slow down, the brake pedal was depressed; however, the brake pedal felt abnormally stiff. In addition, the vehicle hesitated to come to a complete stop. The contact became aware that the driver's side and passenger’s side struts had failed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake vacuum pump needed to be replaced. The brake vacuum pump was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 17,361.