NHTSA Complaint #11635397 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11635397
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

I was driving down the highway when I started to hear a knocking sound at certain RPM. No check engine light and I was unable to safely pull over. As I continued driving looking for a safe place to park the vehicle, within a few minutes the noise in the engine got worse and then suddenly the vehicle completely lost power and would only drive in limp mode. Luckily I was able to pull off to an offramp and get the vehicle into a gas station parking lot. I called for a tow truck and had the vehicle towed to the nearest dealership. At the dealership they inspected the vehicle and found that it was damaged similar to the Safety recall related to NHTSA Action Number: RQ24013 and advised me to have it towed Calgary Honda. I called the Honda Dealership and they informed me that it did not qualify for the recall at the time but the issue sounded familiar. I had them and the current dealership quote me the pricing and decided that I would proceed with the repair from Honda directly. It took awhile to get a replacement engine in and I had to wait several weeks but I was finally able to have it replaced at Calgary Honda in November of 2024. It cost me $10,000 to replace the engine as well as have the work done to repair the alignment after the power failure and replace the battery due to the vehicle sitting for weeks in the cold. I believe my vehicle is part of the same issues as: NHTSA Action Number: RQ24013 and wanted to submit my report to hopefully get reimbursed by Honda for the engine and all other costs associated with the Recall

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