NHTSA Complaint #11634309 — 2016 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11634309
Vehicle 2016 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

Engine failure consistent with recall 23V-751, and would like this included in NHTSA investigation RQ24013. Lost acceleration and check engine light came on. Pulled off of Interstate, turned off vehicle and restarted. Check engine light was off and vehicle accelerated normally for about 5 minutes. Then problem repeated with increased engine noise. Was able to limp the vehicle at no faster than 40mph to Honda dealer in Napleton, IL. River Oaks Honda of Napleton is able to verify the problem. Safety of occupants was put at risk due to large volume of traffic on [XXX] during holiday season and inability of the vehicle to maintain required minimum speed. Symptoms of this problem did appear in May 2024 and was diagnosed as P0369. Front bank camshaft was replaced by Hendrick Honda of Sarasota. Symptoms appeared again in October 2024 and vehicle was brought to John Hinderer Honda of Newark, OH. They diagnosed that the intake and exhaust valve lash was out of spec and they performed an intake and exhaust valvestand adjustment. This vehicle was well maintained and serviced by Honda dealers whenever problems appeared. I don't understand why previous diagnosis & repairs, which were costly, did not correctly identify the root cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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