NHTSA Complaint #11633692 — 2017 HONDA CIVIC

The Power Steering Rack Assembly had to be replaced on my vehicle because the sensors that notify the safety systems of the direction the steering wheel is pointing failed while I was driving my son to school. The result of this failure caused a multiple system failure resulting in an inability to steer the car at speed. The Lane Keep Assist system was actively fighting against my driver input as I was driving, effectively locking the steering wheel in a stationary position. This failure not only put my and my son's life in danger but other drivers on the road as well. This could have very easily caused a severe collision considering the ability to steer a motor vehicle is arguably the most integral part of operating one. The car has decently low mileage for being 7 years old and is well-maintained. This issue occurred suddenly without any prior warning lamps, messages, etc.