NHTSA Complaint #11717693 — 2017 HONDA CIVIC

The air conditioning system failed due to recurring evaporator leaks in my 2017 Honda Civic Hatchback. The evaporator is available for inspection upon request.AC failure causes interior fogging in humid/rainy conditions, reducing visibility and increasing crash risk. In extreme heat (e.g., over 100°F), it leads to driver fatigue, discomfort, distraction, and potential heat-related health issues, endangering occupants and other road users.Yes, confirmed twice: First in 2021 by an Honda service center (evaporator leak at 41,000 miles, repaired for $2,000). Second in early 2026 by a Honda dealer (recurrent evaporator leak at 100,000 miles, repaired for $2,500).Inspected by Honda via Customer Service Case, which was denied. No inspections by police, insurance, or others. No warning lamps or messages. Symptoms included gradually weakening cold air output and unusual odors from vents. First appeared ~2 weeks before full failure in 2021; similar in 2026, starting ~1 month prior. This is a known defect in 2016-2021 Civics with hundreds of similar complaints. Honda's extensions cover related parts but not evaporators. Total costs: $4,500. Please investigate for recall. Contact for receipts.