NHTSA Complaint #11711507 — 2017 HONDA CIVIC

The contact owns a 2017 Honda Civic equipped with Hankook Tires, Tires Line: New Englander 4S, Tire Size: 215/50/R17, DOT Number: [XXX] . The contact stated while driving 15 MPH, the front tires started wobbling. The contact stated that the failure persisted while driving 45 MPH. The vehicle was taken to Town Fair Tire, where the tires were purchased. The front passenger's tire weight was replaced; however, the failure persisted while driving. Additionally, the contact stated that the tire dealer had attempted to sell replacement tires to the contact; however, the contact noticed that the replacement tires that the dealer was selling were dented and wobbly upon rolling the tires on the floor. The contact declined to purchase the tires. The vehicle was taken to Firestone, where the front tires were replaced with new tires. The tires were replacement tires. The manufacturer was not contacted. The tire failure mileage was approximately 30,000. The vehicle failure mileage was approximately 160,000. The VIN was unavailable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)