NHTSA Complaint #11633430 — 2016 DODGE GRAND CARAVAN

Was driving home from work (on city streets) and noticed that the engine seemed to be idling higher than normal RPMs. Van would not shift from first gear and would not accelerate beyond about 30 MPH, very sluggish, while RPMs rose above 3K and engine made a grinding/whining sound. No warning lights of any kind came on while driving or while stopped. While stopped at a traffic light, heard several loud clunks from under the hood and van had difficulty accelerating from stop. Was able to get it to the shop where they diagnosed transmission failure - the mechanics couldn't get it out of first gear by the time they were done looking at it and had to push it off the lift. Total cost of a remanufactured transmission plus new hubs and axles because they couldn't get the old ones removed without damaging them to remove/replace the transmission was $5600. Van has 128,000 miles.