NHTSA Complaint #11632851 — 2021 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	11632851
Vehicle	2021 FORD EXPLORER
Component	SUSPENSION
Date of Incident	December 27, 2024
Date Filed	December 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

Recently brought my 2021 Ford Explorer with 100,000 miles in for what I thought was a wheel bearing issue. The mechanic reports the entire rear end is gone and needs to be replaced. I’ve owned at least 4 Explorers all driven well over 170,000 without ever having this issue. This car also spent the first 3/4 months I owned it at the Ford garage getting the electrical replaced and “brains”. The crash alert system malfunctioned as did the locking system.

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