NHTSA Complaint #11632193 — 2017 CADILLAC XT5

The straps on the seat loosen on their own when pulled, without pressing on the button to loosen them. This would be dangerous in the event of an accident because the straps could loosen and the child would not be secure. The car seat has always been installed in the car seat base (from the manufacturer). The car seat is available for inspection if needed. The car seat has not been inspected by a third party. I reached out to the company, Nuna, to let them know if the issue and they refused to inspect or replace the seat and the only solution they suggested was that I purchase a new seat.