NHTSA Complaint #11632144 — 2017 HONDA RIDGELINE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11632144
Vehicle	2017 HONDA RIDGELINE
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2024
Date Filed	December 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

The Stop/Start button does not start or stop the engine when pushed. Honda has an "extended warranty" but will only honor the warranty "if a code has been set" regardless of the error messages displayed on the dash or the failure of the button to function While an extended warranty is of some value, in my opinion, the failure of the "Stop" button to stop the engine immediately when required (which happens frequently) creates a safety hazard and should result in a recall rather than simply an extended warranty, which has limitations of time and mileage in addition to the "circumstances" (i.e. the "trouble code must be present")

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