NHTSA Complaint #11631741 — 2024 LEXUS TX

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11631741
Vehicle 2024 LEXUS TX
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I recently bought this vehicle and the drivers seat height does not raise approropriately. I have brought it to the dealership for them to take a look and they say that’s how it’s designed however the passenger seat height goes much higher. I called Lexus corporate who mentioned there is nothing they can do. I have driven the LX and RX models that do not have this issue. This vehicle is only 1 year old and I believe this is a safety concern. I am unable to see above the hood of the car and I am [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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