NHTSA Complaint #11631289 — 2013 FORD EDGE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11631289
Vehicle	2013 FORD EDGE
Component	SERVICE BRAKES
Date of Incident	December 16, 2024
Date Filed	December 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My brakes have become soft, and non reactive 3 times this year. Where normally you start braking and the brakes give resistance and slowly start braking as you push the pedal, now it feels like it releases and pushes to the floor before it starts breaking. I took it in twice already for repairs and last night the same thing has happened once again. The first incident happened around 7/13/24 then again 9/13/24 and now again 12/16/24. Master cylinder & booster replaced first two visits, have another visit scheduled tomorrow. I have taken it to a local place to be fixed each time, yet keeps happening.

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