NHTSA Complaint #11630972 — 2021 FORD BRONCO SPORT

The contact owns a 2021 Ford Bronco Sport. The contact stated while driving at an undisclosed speed, the vehicle started losing motive power. A message advising a power train failure was displayed. The driver was able to exit the highway at 15 MPH. The vehicle was driven to a nearby dealer, where the computer was rebooted; however, the failure recurred several times while driving. The vehicle was taken back to the dealer several times, and the transmission was rebuilt. The contact stated that the failure had been recurring while driving. The contact stated while her husband was driving 70-80 MPH, the vehicle lost electrical power and stalled. The check engine and the power train warning lights were illuminated. The driver was able to pull to the side of the road. The vehicle was able to restart but failed to exceed 15 MPH. The driver continued driving on the shoulder of the roadway. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that the repair could not be covered due to the mileage on the vehicle. The failure mileage was approximately 1,310.