NHTSA Complaint #11630587 — 2021 POLESTAR POLESTAR 2 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11630587
Vehicle	2021 POLESTAR POLESTAR 2
Component	ELECTRICAL SYSTEM
Date of Incident	December 11, 2024
Date Filed	December 13, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

There was a recall due to the rearview camera not coming on when the car is put in reverse. My car was at the shop 3 times for this issue to be fixed and they are unable to fix it. Now the site says there are no recalls on my car. How do I get this fixed? They should be fined for letting this go for years and still not resolving it. They're still selling cars knowing the issue is unresolved.

Related Complaints for the 2021 POLESTAR POLESTAR 2

Other ELECTRICAL SYSTEM Complaints

#11700701 — November 20, 2025 — The On-Board Charger failed under normal conditions, leaving the car unable to be charged by any AC charger, this is ...

#11691248 — October 3, 2025 — The backup camera has progressively been made worse by software updates. It is often nonfunctional, shows a black scr...

#11688788 — September 22, 2025 — After applying the latest update to fix the recall, the camera and infotainment system performs worsee than before. T...

#11671269 — July 4, 2025 — Upon entering the vehicle and starting a drive, inexplicably, no audio sounds were playing inside the vehicle. This i...

#11668935 — June 24, 2025 — Rear view camera unavailable when car is put into reverse. Blank screen or lagging screens when backing up can put my...

Recent Complaints for the 2021 POLESTAR POLESTAR 2

#11718764 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA — February 18, 2026 — The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

#11717160 — BACK OVER PREVENTION: WARNINGS — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — LANE DEPARTURE: BLIND SPOT DETECTION — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — VISIBILITY/WIPER — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11712423 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...