NHTSA Complaint #11629854 — 2011 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11629854
Vehicle	2011 FORD EXPLORER
Component	STEERING
Date of Incident	December 5, 2024
Date Filed	December 10, 2024
Mileage	103,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2011 Ford Explorer. The contact stated that on several occasions when the vehicle was started, the steering wheel was intermittently firm. Additionally, the contact stated that while the vehicle was parked, the steering wheel locked. The contact stated that the following day while attempting to move the steering wheel, the steering wheel was back to normal. The vehicle was taken to a dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 103,500.

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Recent Complaints for the 2011 FORD EXPLORER

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