NHTSA Complaint #11629693 — 2013 MERCEDES-BENZ SL550

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11629693
Vehicle 2013 MERCEDES-BENZ SL550
Component STEERING
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while driving at an undisclosed speed, the vehicle lost power steering assist functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who determined that the steering rack needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V899000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 60,000.

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