NHTSA Complaint #11419160 — 2013 MERCEDES-BENZ SL550 STEERING

Complaint Details

ODI Number	11419160
Vehicle	2013 MERCEDES-BENZ SL550
Component	STEERING
Date of Incident	May 10, 2021
Date Filed	June 1, 2021
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2013 Mercedes-Benz SL550. The contact stated while the vehicle was being serviced at a tire shop, he was informed that the power steering assist warning light was illuminated. The steering wheel became difficult to turn. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the steering assembly needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V899000 (Steering) however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 65,000.

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