NHTSA Complaint #11628719 — 2016 SUBARU CROSSTREK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11628719
Vehicle 2016 SUBARU CROSSTREK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, I fell into the bad and abusive practice of buying a car as is since at no time did that used car dealer in Raleigh inform about the correction and rust that is underneath the car. If they had said so, I would not buy the car since it cannot be fixed and at the Subaru dealer where I live, they told me that the car should not have been sold for use on the road due to the degree of correction and rust it presents. In September, when it did not pass the inspection, I came to find out about the situation of the poor condition underneath the car. It had a leaking muffler and they had to repair it so that the car could pass inspection. I present other situations; but the worst is the state of deterioration. BBB and Consumer Protective, I made complaints and nothing was the result; Because they offered through BBB a settlement at a supposedly low price (I did not accept because I did not trust the sale due to bad faith) and through Consumer Protection, they told me to go to court. I went to court because up to $10,000.00usd, they will see the case without legal assistance; I did not qualify because that dealer sold the car for more than $10,000.00usd. The government could veto the law on car sales as it is, because they abuse and continue selling risky cars and the problem falls on the buyer. Please!! I need a help in this situation. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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