NHTSA Complaint #11570698 — 2016 SUBARU CROSSTREK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11570698
Vehicle	2016 SUBARU CROSSTREK
Component	STRUCTURE:BODY
Date of Incident	February 7, 2024
Date Filed	February 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down inside the car. The hood hyper extended damaging the fenders on the right and left. It also damaged the plastic around the wipers. Terrifying experience. Zero visibility caused me to slam on my breaks almost causing another vehicle to hit my car.

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