NHTSA Complaint #11451961 — 2016 SUBARU CROSSTREK
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11451961 |
| Vehicle | 2016 SUBARU CROSSTREK |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
I was driving on the highway and my hood opened and flew back into the windshield. This caused my windshield to break. It was very dangerous and scary since I was driving on the highway. I was very lucky that I did not hit anything or anyone and also that no one else hit me. The tow truck driver said that the hood latch was broken. I have never had any issues with my hood closing prior to this and had no idea it was broken. There were no warning lights and the hood appeared to be closed, it looked the same as the hood always does, not lifted up or anything. The vehicle is still being fixed so I would think it could be further inspected if needed. The damage to my car is extensive. It needs a new hood, new windshield, fenders, and roof. The hood hit so hard that it caused the above mentioned parts to be distorted and bent. The part that failed on the car is the back up hood latch to prevent this from happening if the hood does open without warning like this.
Related Complaints for the 2016 SUBARU CROSSTREK
Other STRUCTURE:BODY Complaints
#11628719
How was your safety or the safety o others put at risk? On [XXX], I bought a 2016 Subaru Crosstrek. Unfortunately, ...
#11570698
Driving at 55 miles per hour and the hood safety latch failed. Hood smashed the windshield and rained glass down ins...
#11438338
Engine Hood-Latch disengaged while driving at speed. The secondary (emergency) latch failed to keep the hood down, c...
#10926181
WHILE DRIVING MY 2016 SUBARU ON A HIGHWAY IN THE RAIN, THE SUN ROOF UNEXPECTEDLY EXPLODED OUTWARD. THERE WASN'T ANY S...
Recent Complaints for the 2016 SUBARU CROSSTREK
#11704175
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Within 24 hours of purchase, the exhaust pipe became detached underneath the vehicle and exhaust fumes and odor were ...
#11697638
ELECTRICAL SYSTEM
A/C Control Head and connector burned on both ends. Dealer service center stated it was a significant safety/fire haz...
#11658990
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Hood latch failed causing hood to fly open, smashing and breaking my windshield.
#11657595
POWER TRAIN
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...
#11657595
STEERING
The CVT valve body was diagnosed as defective by the Subaru Dealership service department. The car was taken to the d...