NHTSA Complaint #11451961 — 2016 SUBARU CROSSTREK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11451961
Vehicle 2016 SUBARU CROSSTREK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I was driving on the highway and my hood opened and flew back into the windshield. This caused my windshield to break. It was very dangerous and scary since I was driving on the highway. I was very lucky that I did not hit anything or anyone and also that no one else hit me. The tow truck driver said that the hood latch was broken. I have never had any issues with my hood closing prior to this and had no idea it was broken. There were no warning lights and the hood appeared to be closed, it looked the same as the hood always does, not lifted up or anything. The vehicle is still being fixed so I would think it could be further inspected if needed. The damage to my car is extensive. It needs a new hood, new windshield, fenders, and roof. The hood hit so hard that it caused the above mentioned parts to be distorted and bent. The part that failed on the car is the back up hood latch to prevent this from happening if the hood does open without warning like this.

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